Privacy Policy

1. Information We Collect

We may collect information about you in several ways, including:

• Personal Data

  This is information that can be used to identify you directly. We collect Personal Data when you voluntarily provide it to us, such as when you inquire about our services, fill out a contact form, or sign up for a newsletter. This may include:

  • Contact Data: Name, email address, phone number, and mailing address.
  • Professional Data: Job title, company name, and business address.
  • Payment Data: Billing information and payment details (processed securely by a third-party payment processor).

• Usage and Technical Data

  This information is collected automatically when you access or use our website and services:

  • Log Data: IP address, browser type, operating system, access times, pages viewed, and the page you visited before navigating to our website.
  • Device Data: Information about the mobile device or computer you use to access our services (device ID, model, network information).
  • Location Data: General location inferred from your IP address.

• Data from Third Parties

  We may receive information from third parties, such as business partners, public databases, and social media platforms.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• To Provide Services: To deliver the IT services, consultation, and support you request.
• Communication: To respond to your inquiries, send administrative information (updates, policy changes), and communicate about products or services relevant to your business.
• Marketing: To send you promotional emails and marketing materials (you can opt-out at any time).
• Improvement: To monitor and analyze usage and trends to improve our website, services, and user experience.
• Security: To detect and prevent fraudulent transactions, monitor against theft, and protect against malicious activity.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your data with third-party vendors, consultants, and service providers (like hosting providers, analytics companies, and email delivery services) who perform services for us or on our behalf.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with legal process, (ii) protect and defend the rights or property of the Company, or (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your Personal Data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

Depending on your location and jurisdiction, you may have the following rights regarding your personal data:

• Access: The right to request copies of your Personal Data held by us.
• Correction: The right to request that we correct any information you believe is inaccurate or incomplete.
• Erasure (Right to be Forgotten): The right to request that we erase your Personal Data, under certain conditions.
• Opt-out of Marketing: You can always click the "unsubscribe" link in any marketing emails we send you.

To exercise any of these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date and the changes will be effective as soon as they are posted. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: sales@genialtechnologies.com